Frequently Asked Questions

SAFRA Family Day Out Sports Carnival & Night Camp @ Singapore River Festival

Frequently Asked Questions

1. When will SAFRA Family Day Out Sports Carnival be held?
The SAFRA Family Day Out will be held on Sat, 3 Nov 2018 at 30 Merchant Road, Open Field beside Riverside Point.
 
2. How do I register?
All registrations are to be done online. Participants can register HERE. Registration closes on Fri, 26 Oct 2018, 1800hrs.
 
3. What are the available categories and fees?
Please refer to the below for details.

SAFRA Family Day Out Sports Carnival
SAFRA Family Package (3 pax)

First 500 families Special Rate

(SAFRA members only)

FOC
SAFRA Family Package (3 pax)
(SAFRA members only)
$10
Additional Adult^
Additional Child*

(SAFRA members only)
$5
$2
 
Additional Adult^
Additional Child*

(Guest)
$8
$4
 
SAFRA Family Day Out Night Camp
SAFRA Family Package (3 pax)

First 25 families Special Rate
Normal Rate

(SAFRA members only)

$100
$130
Additional Adult^
Additional Child*

(SAFRA members only)
$35
$25
 
Additional Adult^
Additional Child*

(Guest)
$40
$30
 
Note:
^Adult: 17 years old onwards
*Child: 4 - 16 years old

 
4. How do I qualify for the different rates?
Upon keying in your NRIC/ Passport Number, the eligible fees and purchase of additional tickets will be reflected on the payment page accordingly.
 
5. How does the Family Package work?
The Family Package is exclusively for SAFRA Members. The standard Family Package includes 3 pax (with at least 1 Adult). Each family package will be entitled to 1 Goodie Bag.

If you are keen on registering for the Family Package, the SAFRA Member concerned will need to register to qualify.
 
6. The standard Family Package includes 3 pax (with at least 1 Adult). Can I buy additional tickets for more family members?
Yes, you will have the option to purchase additional tickets during the registration process. SAFRA members can purchase their additional tickets at $5 for an Adult and $2 for a Child while non-members can purchase their tickets at $8 for an Adult and $4 for a Child.
 
7. How do I get the Goodie Bag?
The Goodie Bag is only available for SAFRA members who sign up for the Family Package. Each family package is entitled to 1 goodie bag.
 
8. Do I need to buy a ticket if I’m bringing my new-born to the event?
Admission is FREE for infants in arms and children below 2 years old on event day.
 
9. Can I buy additional tickets on the day of event?
All tickets must be purchased online before the event and there will be no sale of tickets by the organiser on event day.
 
10. What am I entitled to as a participant?
Participants who sign up for the Family Package will receive:
» 1 Goodie Bag
» 1 Event Passport for Carnival and Fringe Activities for redemption of freebies
 
11. Is there a registration time on the event day?
Registration starts from 2pm. Please present your confirmation slip for verification purposes.

All registered participants are to collect their items at the SAFRA counters located at the Open Field beside Riverside Point, 30 Merchant Road by 5pm. Event Passport & Goodie bags will not be issued to the participants after the designated collection period.

Collection period – 2pm to 5pm
 
12. Is there bus shuttle service for the event? Where is the pick-up & drop-off point for the free shuttle bus service?
No, there is no bus shuttle service provided. You will need to arrange for your own transport to the event location.
 
13. Getting there & Parking
  • Located along Merchant Road
  • Easily accessible via CTE
  • 10 minutes walk from Clarke Quay MRT Station
Merchant Map

 
14. What are the modes of payment for registration?
You can make payment by VISA or Mastercard through the online payment portal which you will be directed to after you have completed your registration.
 
15. How do I know if my registration is successful?
Participants will receive a confirmation slip via email upon successful registration. Registered participants can also retrieve their confirmation slip here.
 
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