||Why is the SAFRA DBS Credit/Debit Card Expiry date different from the SAFRA membership Expiry date?
SAFRA DBS Credit/Debit card issued by DBS bank will have a 5 year validity period whereas SAFRA's membership term varies from 2 to 10 years.
||What will happen if my SAFRA membership ends before my SAFRA DBS Credit/Debit Card expires?
Your SAFRA membership will be renewed automatically at usual price (excluding the promotions) within two (2) months before membership expiry, or on a subsequent date after membership expiry, and charged directly to your SAFRA DBS Card if you have not written to us in advance to opt out from auto-renewal of membership. Please be reminded that your SAFRA DBS Card is subject to termination if your membership is not successfully renewed.
||What will happen if my SAFRA DBS Credit/Debit Card expires before my SAFRA membership ends?
DBS Bank will automatically send a new SAFRA DBS Credit/Debit Card (at no cost) to you 1 month before your SAFRA DBS Credit/Debit Card expires.
||Will I receive a new SAFRA DBS Credit/Debit Card upon successful renewal of my SAFRA membership?
Upon successful renewal of your SAFRA membership, you will receive an acknowledgement/gift redemption letter (whichever applicable). However, you will not be issued a new SAFRA DBS Credit/Debit Card since your existing card is still valid.
||I am currently holding a SAFRA DBS Credit/Debit Card, what will happen to my card when my SAFRA membership expires?
DBS will be notified to terminate your SAFRA DBS Card within 2 weeks from the expiry of your membership.
If you have any ATM-linkage to your Card, please link your Account(s) to another DBS/ POSB Card(s) before Card closure. For GIRO Payments and/ or Recurring Bill Payment arrangements, please contact the respective Billing Organisation(s) to make alternative arrangements. You may be required to make full repayment of any outstanding credit balance. Any remaining SAFRA$ Cash Rebate after Card closure will be forfeited.
For security reasons, please destroy your SAFRA DBS Card and dispose it after Card closure.
||How can I find out my exact SAFRA membership's expiry date?
There are 3 ways to check:
||Log on to SAFRA online by clicking here. The expiry date is indicated once you have keyed in your log-in password. If you have yet to sign-up for SAFRA Online service, please click on this link.
||Enquire at the customer service counters of any club (SAFRA Jurong, SAFRA Mount Faber, SAFRA Punggol, SAFRA Toa Payoh, SAFRA Tampines, or SAFRA Yishun Country Club) from 9am to 9pm daily. You will be required to show your NRIC for verification purposes.
||Contact our SAFRA membership hotline at 1800 377 9800, operating hours are Monday - Friday, 9am to 6pm; Sat, 9am to 1pm, excluding public holidays.
||Where can I find out more on the SAFRA DBS Credit or Debit Card Terms & Conditions?
To find out more on the SAFRA DBS Credit or Debit Card Terms & Conditions, click here.