What are the NS45 SAFRA Benefits?
NS45 SAFRA Benefits is a one-off recognition initiative offered by MINDEF to thank National Servicemen for their contributions to defence, as part of NS45. The Benefits consist of vouchers for all national servicemen, and an offer of a year’s free SAFRA membership for eligible groups of NSmen.
How many National Servicemen will benefit from the NS45 SAFRA Benefits?
This is a broad-based and inclusive initiative. More than 900,000 National Servicemen will benefit from the NS45 SAFRA Benefits. All who have served NS or are serving NS will benefit from this.
When will I receive the letter of notification on my eligibility for NS45 SAFRA Benefits?
National Servicemen will receive a letter of notification by post informing them of their eligibility for these benefits between January 2013 and April 2013. They will be requested to confirm their address before we send them the vouchers. National Servicemen who are offered a year's free SAFRA membership will be sent their membership card, if they accept the offer. The tenure of the NS45 SAFRA membership will be from 1 Apr 2013 (or the date of application, whichever is later) to 31 Mar 2014 regardless of registration date.
When will I receive my NS45 SAFRA Benefits and what are the validity periods for these Benefits?
For National Servicemen that meet the eligibility criteria and are not existing members of SAFRA, they will receive their NS45 SAFRA Benefits (vouchers and free SAFRA membership where applicable) within 4 weeks upon registering at ns45safra.sg The free membership will be valid from April 2013 to March 2014, if they apply.
For National Serviceman that meet the eligibility criteria and are existing members of SAFRA, they will have their memberships automatically extended by an additional year from their original subscription date. [They need not pay membership fees from April 2013 to March 2014.]
What are these SAFRA vouchers?
NS45 vouchers can be redeemed for extended membership, food and beverage or lifestyle services. Please refer to ns45safra.sg for more information on SAFRA's offerings. Note that NS45 vouchers expire on 31 Mar 2014.
Is Operationally Ready National Service (ORNS) the same as Reservist Training?
Yes. ORNS was previously known as Reservist Training.
Why have I not received my NS45 SAFRA Benefits yet?
a) Have you registered yet?
If no, please log on to ns45safra.sg and click on “Register Now” and follow the steps to complete registration. Alternatively, you may visit any of our 5 clubs or call us at 1800 377 5773 for assistance.
If yes, the Benefits will reach you within 3-4 weeks upon registration. If you do not receive it within 4 weeks, please contact us at 1800 377 5773 or email us at firstname.lastname@example.org
b) Did you recently change your address?
If yes, the package could have been sent to your old address in SAFRA’s existing records. Please contact us at 1800 377 5773 or email us at email@example.com
If no, the package could have been lost in mail. Please contact us 1800 377 5773 or email us at firstname.lastname@example.org